Covid processes
Updated April 25, 2020
Trail Beer Refinery is committed to keeping our staff and customers safe during these evolving times. We have created the following system to comply with social distancing and recommended covid minimization strategies:
Pickup:
- Orders can be made over the phone or on tbrtogo.com.
- Upon arrival at the refinery, the front doors will be open. Please only enter if there are less than 5 customers inside.
- Once inside, please use the hand sanitizer on a designated table. Then follow the arrows on the floor and go to the marked areas for pickup.
- When the order is ready, a staff member will place the order on a table and move away to comply with social distancing. The debit/credit machine will be placed on the table. Once complete and the customer has moved away, the table and debit/credit machine will be sanitized.
Delivery:
- Orders can be made over the phone or on tbrtogo.com.
- Upon arrival at your home the driver will call or text to ask where the order should be placed.
- The driver will not enter any homes.
- The order will be placed at the desired location along with a sanitized debit/credit card machine and the driver will move back at least 2 metres.
- Once the order has been received and paid for, and the customer has cleared the area, the driver will retrieve the debit/credit card machine.
Trail Beer Refinery thanks you for your support during these difficult times.
